The benefits of using online payments

19 Jun 2023

3 minute read

Small businesses taking online payments make twice as much as those that don't use online payments due to the security and convenience.
- PayPal Cross-Border Consumer Research, 2016

In today's digital age, embracing the power of online transactions has become increasingly vital for the growth and sustainability of small businesses, including independent professionals in beauty and wellness. While your skills and expertise serve as your core strength, the ability to adapt and stay ahead in the digital age can truly set you apart. This blog post delves into the myriad of benefits that upfront online payments offer, from guaranteed payment to enhanced customer experiences and everything in between. As an independent professional, your time is your most valuable asset. Online payments can help reduce admin work, giving you more time to focus on what you do best - enhancing the beauty and wellness of your clients.So, let's unpack these benefits and shed some light on why making the transition to upfront online payments is a game-changing move for your beauty business.

Why should I use upfront payments?

  1. Guaranteed Payment: With upfront online payments, get paid even if clients don't show up. This reduces losses from last-minute cancellations or no-shows, providing financial stability.

  2. Reduced Admin Work: Processing online payments minimises admin, such as handling cash or chasing payments. This extra time can be spent providing services and interacting with clients, which is the core of the business.

  3. Enhanced Customer Experience: Online transactions are convenient for clients, as they don't need to worry about carrying cash or paying after their booking. This convenience can contribute to an overall positive customer experience and increase client satisfaction.

  4. Encourages Client Commitment: Clients who pay in advance are more likely to commit to their appointments, reducing the number of cancellations and no-shows, thus improving the predictability of the business.

  5. Looks Professional: Implementing upfront online payments can significantly boost the professional image of a small business leaving a positive impression on clients, making them more likely to perceive the business as reliable and professional.

If you're looking for an easy and reliable way to manage your payments online start by downloading the Solo app. Solo is the only booking system specifically designed for independent professionals in beauty and wellness. The app helps you save time on admin and bring everything together in one place with an easy-to-use booking system, calendar, online payments - including deposits and tips, professional website builder and much more. If you're looking to grow your client base you can also list your business on the Solo marketplace when you sign up to help potential clients in your area discover your services. Visit Solo to find out everything you need to know and start your journey today.